Refund Policy

1. Donations/Gifts

Donations (gifts) are generally non-refundable. Once a donation is completed and credited to a campaign, it is considered final.

2. Refund Eligibility

Refunds may be considered in the following cases:

• Duplicate transaction due to technical error
• Campaign found to be fraudulent and removed by FlutterGive
• Payment made in error and reported within 48 hours

3. How to Request a Refund

Contact support with your transaction reference and reason. We will review each request on a case-by-case basis.

4. Processing

Approved refunds will be processed to the original payment method and may take 5–10 business days, depending on the payment provider.