Secure Financial Infrastructure

Our Payment System & Processing

Transparent, secure, and reliable transaction handling powered by leading licensed payment partners across Africa and worldwide.

Effective August 3, 2026 · Version 1.0 · FLG-POL-004

Fund Handling & Platform Role

FlutterGive partners exclusively with licensed third-party payment providers to process all international and local donations and payouts. Donations are collected into a segregated settlement account held with our licensed partners, separate from GOFUNDMEAFRICA LTD operating funds. FlutterGive does not store raw card details, does not commingle campaign funds with operating funds, and releases funds only to KYC-verified campaign organizers after admin approval.

Built for Trust and Security

How we protect donor contributions and organizer payouts.

Global & Local Currency Support

Accept donations worldwide in international currencies (USD, EUR, GBP, CAD) as well as native Pan-African local currencies.

PCI-DSS Certified Processors

All card transactions are processed through Level 1 PCI-DSS certified partners. FlutterGive does not store, process, or transmit raw card data.

Encryption in Transit & at Rest

All data is encrypted in transit using modern TLS protocols (TLS 1.2+). KYC documents and personal data are encrypted at rest using AES-256.

Streamlined Payouts

Verified campaign organizers receive funds into their linked bank account or mobile money wallet after KYC verification and admin approval.

Real-Time Confirmations

Donors receive instant email receipts on every contribution, and campaign organizers are notified immediately when a gift is received.

Licensed Payment Partners

Transactions are routed through recognized licensed financial gateway institutions:

Flutterwave

Primary — Live

Cross-border multi-currency processing, international credit/debit cards, bank transfers, and mobile money across Africa.

Paystack

Secondary — In Development

Localized payment channels and card processing, being integrated as a secondary provider for redundancy.

Accepted Payment Methods

Donors can give using the channels they already use every day.

Cards

Visa
Mastercard
American Express

Bank Transfers

Local bank transfers
International bank transfers
SWIFT-supported corridors

Mobile Money

M-Pesa
MTN Mobile Money
Airtel Money

Digital Wallets

Apple Pay
Google Pay

Availability varies by country and by what our licensed payment partners support in each market.

Controls at Every Step

Compliance controls applied throughout the money flow.

KYC Before Payout

No withdrawal is processed until the campaign organizer has completed KYC verification and been approved by our compliance team.

Segregated Settlement Account

Donations are collected into a segregated settlement account held with our licensed payment partners, separate from GOFUNDMEAFRICA LTD operating funds.

Manual Payout Approval

Every payout request is manually reviewed by an administrator before the transfer is executed.

Full Audit Trail

All transactions, payout approvals, and moderation actions are logged with timestamped audit records retained for a minimum of 5 years.

Frequently Asked Questions

Can donors outside of Africa contribute to campaigns?

Yes. FlutterGive supports international donations. Donors anywhere in the world can contribute using major international credit/debit cards (Visa, Mastercard, American Express) or global payment methods in major foreign currencies.

How does FlutterGive handle campaign funds?

Donations are collected through our licensed payment partners into a segregated settlement account. Campaign balances are tracked per campaign, and funds are held until a KYC-verified organizer requests a withdrawal that is then approved by our compliance team. FlutterGive does not commingle campaign funds with company operating funds and does not lend, invest, or use campaign funds for any purpose other than disbursing them to the campaign organizer.

What payment methods can donors use?

Donors can contribute using international and local debit/credit cards, bank transfers, mobile money providers, and digital wallets including Apple Pay and Google Pay.

What international payment methods do you accept?

We accept Visa, Mastercard, and American Express credit and debit cards, bank transfers, and digital wallets including Apple Pay and Google Pay. Card processing supports international settlement in major currencies with transparent FX handling.

Do you support mobile money payments?

Yes. Mobile money is supported across our African markets, including M-Pesa, MTN Mobile Money, Airtel Money, and other providers where our licensed payment partners support the rail. Mobile money availability varies by country.

What currencies can donors give in?

Donors can give in their local currency across all 54 African countries and in major international currencies (USD, EUR, GBP, CAD). Campaign pages display amounts in the visitor's preferred currency, and the campaign receives funds in its native currency.

How long do payouts take?

Once a withdrawal is requested and all verification steps are complete — including KYC approval, payout account verification, and email OTP confirmation — funds are typically processed within 1 to 3 business days. Processing times may vary by country, bank, or mobile money provider.

Is my payment information secure?

Yes. All transactions are processed through Level 1 PCI-DSS certified payment processors. FlutterGive does not store or have access to your raw card details. All data is encrypted in transit using modern TLS protocols, and personal data is encrypted at rest.